Question 1

What vaccinations are required?

Accepted Answer

Dogs must have current Rabies, Bordetella, and DHPP vaccinations. Vaccinations must come from a licensed veterinarian, and owner-given vaccinations are not accepted. Vaccination records must be provided at least 24 hours before the stay. Canine influenza vaccination is recommended but not required.

Question 2

Are puppies accepted?

Accepted Answer

No. Dogs under 16 weeks are not accepted.

Question 3

Can dogs stay while they are in heat?

Accepted Answer

No. Dogs in heat are not accepted.

Question 4

Can sick dogs stay?

Accepted Answer

No. Sick dogs are not accepted. This helps protect every guest in our care.

Question 5

Are dogs checked for fleas and ticks?

Accepted Answer

Yes. Every dog is checked for fleas and ticks upon arrival to help keep the kennel clean and comfortable for all of our guests.

Question 6

Do dogs from different families share a kennel?

Accepted Answer

No. Dogs from different families never share a kennel. Each dog has their own space for rest and comfort.

Question 7

Can my dog participate in group play?

Accepted Answer

Yes. Dogs can participate in group play when the owner signs the required group play waiver. Families who prefer their dog to have individual outdoor time can request that option instead. Group play is never automatic.

Question 8

Is there a holiday deposit?

Accepted Answer

Yes. Holiday stays require a 20% nonrefundable deposit. Shortening a holiday stay within 14 days results in a charge of two nights.

Question 9

Can I bring medication?

Accepted Answer

Yes. Medications must arrive in the original bottle and include written instructions. We follow the schedule and directions you provide so your dog stays on track.

Question 10

Can I bring my dog's bed or blanket?

Accepted Answer

Yes. Beds and blankets are welcome and are washed before pickup so your dog heads home fresh and comfortable.

Question 11

Can I tour the facility?

Accepted Answer

Yes, tours are available. To help keep the dogs calm, the boarding area is limited during tours.

Question 12

Is someone at the property overnight?

Accepted Answer

We live on the property and we're here 24/7.

Question 13

What are your hours?

Accepted Answer

Monday through Friday: 7:30 AM to 6:00 PM. Saturday: 7:30 AM to 1:00 PM. Sunday: 4:00 PM to 6:00 PM. The facility is closed for drop-off and pickup on major holidays.

Question 14

How do I request a reservation?

Accepted Answer

You can contact Kingdom Kennels by phone or through our online boarding request form. Call 281-394-5162, or submit a booking request and we will confirm availability and review your dog's needs.

Everything You Need To Know

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